Effective Date: May 11, 2026
These Terms of Service (“Agreement”) govern your purchase of and participation in any 1:1 coaching service, posture coaching program, fitness coaching program, educational training, or related service (“Program”) provided by Confidently Aligned, LLC (“Company,” “Coach,” “we,” or “us”), operated by Jennifer Lashley.
By enrolling in a Program, submitting payment, clicking “I agree,” accessing coaching materials, or participating in onboarding, you (“Client,” “you”) acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree to these Terms, do not purchase or participate in the Program.
Upon enrollment, Client will receive access to portions of the Program which may include:
Personalized coaching programming
Posture and movement assessments
Educational materials and trainings
Exercise demonstrations
App access
Check-ins and communication support
Video feedback and coaching guidance
Accountability support
Additional resources depending on the Program purchased
Program services begin immediately upon enrollment, including onboarding, preparation, posture assessment review, and creation of personalized coaching materials.
Client understands that access to the Program and coaching preparation constitutes delivery of services.
Confidently Aligned, LLC offers multiple coaching durations which may include:
12-Week Coaching
24-Week Coaching
48-Week Coaching
By enrolling, Client agrees to the specific Program duration selected at checkout.
Client understands and agrees that:
Coaching programs are commitment-based programs
Payment plans are not month-to-month subscriptions
The Program may not be shortened, transferred, or downgraded
Client remains responsible for the full agreed-upon balance regardless of participation level, schedule changes, health circumstances, relocation, travel, or personal decisions
The Program timeline begins upon enrollment unless otherwise stated in writing.
Client agrees to:
Complete onboarding requirements honestly and on time
Communicate injuries, limitations, or concerns promptly
Follow coaching instructions to the best of their ability
Submit requested videos, assessments, and check-ins
Maintain communication through approved coaching channels
Participate consistently and respectfully
Client understands that results depend heavily on consistency, effort, communication, lifestyle habits, health history, and adherence to the Program.
Lack of participation does not entitle Client to refunds, pauses, extensions, or reduced payments.
Coach agrees to provide:
Personalized guidance based on Client assessments and goals
Reasonable communication support during business hours
Program updates and feedback within reasonable timeframes
Educational coaching and movement guidance
Coach does not provide:
Medical treatment
Physical therapy
Chiropractic care
Mental health services
Emergency support
24/7 messaging access
Guaranteed results
Coach reserves the right to make professional decisions regarding exercise selection, programming structure, and coaching recommendations.
All prices are listed in U.S. Dollars.
Client agrees to pay all fees associated with the selected Program.
Payment may be made:
In full
Through an approved payment plan
Failure to complete payments does not cancel the financial commitment made upon enrollment.
Company reserves the right to suspend access to coaching services for overdue payments.
If Client selects a payment plan, Client authorizes automatic recurring payments using the payment method provided at checkout.
Client understands:
Payment plans are courtesy installment arrangements
Payment plans do not represent a cancellable subscription
The full Program balance remains owed regardless of participation or completion status
If a payment fails:
Company may retry the payment method on file
Coaching access may be paused until payment is resolved
Continued missed payments may result in collections or legal action if necessary
Client is responsible for maintaining updated payment information.
Due to the immediate access to coaching services, intellectual property, onboarding materials, and reserved coaching availability, all sales are final.
No refunds, partial refunds, credits, or transfers will be issued for:
Change of mind
Lack of participation
Scheduling conflicts
Financial hardship
Dissatisfaction with pacing or format
Failure to follow the Program
Relocation or travel
Medical procedures or health changes
Failure to achieve desired results
Failure to read Program details before purchase
Client understands they are purchasing access to coaching services, educational materials, support, and reserved coaching capacity.
Coaching success depends on active participation.
If Client becomes inactive for 14 consecutive days without communication:
Program timelines may continue as scheduled
Coach is not required to extend the Program
Missed check-ins, unused support time, or unsubmitted videos are forfeited
Repeated lack of communication may result in removal from active coaching support.
Program pauses are granted solely at Coach’s discretion.
Approved pauses:
Do not cancel payment obligations
Do not guarantee extension beyond approved terms
Do not preserve identical program structure upon return
Extended inactivity without approval does not constitute a pause.
All Program materials are the exclusive property of Confidently Aligned, LLC.
This includes:
Videos
Workouts
Assessments
PDFs
Educational trainings
Coaching systems
Written materials
App content
Client receives a limited personal-use license only.
Client may NOT:
Share login credentials
Copy or distribute materials
Resell Program content
Reproduce coaching systems
Create derivative coaching products based on Company materials
Violation may result in immediate termination without refund and possible legal action.
Client understands that:
Coach is not a physician or licensed medical provider
Coaching services are educational in nature
The Program is not intended to diagnose, treat, cure, or prevent medical conditions
Client should consult a qualified healthcare professional before beginning any fitness or posture program.
Participation is voluntary and entirely at Client’s own risk.
Client acknowledges that physical training, posture correction exercises, stretching, mobility work, and fitness activities involve inherent risks.
Client voluntarily assumes all risks associated with participation and releases Confidently Aligned, LLC from liability for injuries, damages, losses, or adverse outcomes arising from participation in the Program.
Client is responsible for:
Reliable internet access
Maintaining device compatibility
Accessing the coaching platform/app
Uploading videos when requested
Technology issues on Client’s side do not qualify for refunds, extensions, or pauses.
Coach communication hours are Monday–Friday during normal business hours.
Responses are typically provided within 24–48 business hours.
Weekend and after-hours responses are not guaranteed.
Company respects Client privacy and will not publicly share assessment photos, videos, or personal information without written consent.
Client agrees to maintain the confidentiality of proprietary coaching materials and internal Program information.
If Client voluntarily submits testimonials, feedback, progress updates, written reviews, or transformation stories, Company may use such materials for marketing purposes unless Client requests otherwise in writing.
Assessment photos or videos will never be shared publicly without explicit written permission.
Company reserves the right to terminate Program access without refund for:
Harassment
Abusive behavior
Disrespectful communication
Discrimination
Boundary violations
Sharing proprietary materials
Chargeback attempts
Defamatory conduct
Termination does not eliminate outstanding payment obligations.
To the fullest extent permitted by law, Confidently Aligned, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from participation in the Program.
Company’s total liability shall not exceed the amount paid by Client for the Program.
Client agrees not to initiate chargebacks or payment disputes without first attempting to resolve concerns directly with Company.
In the event of a chargeback attempt, Company reserves the right to:
Immediately terminate Program access
Submit evidence of this Agreement and Program access
Pursue recovery of unpaid balances, fees, and associated costs
Any dispute arising from this Agreement shall first be attempted to be resolved informally between the parties.
If unresolved, disputes shall be resolved exclusively through binding arbitration in the State of Texas in accordance with the rules of the American Arbitration Association.
Client waives the right to:
File lawsuits in court
Participate in class actions
Request jury trials
This Agreement shall be governed by and interpreted under the laws of the State of Texas.
This Agreement constitutes the complete agreement between Client and Confidently Aligned, LLC and supersedes all prior discussions, representations, or agreements.
No verbal statements or informal communications modify these Terms unless provided in writing by Company.